I’ve noticed that WD Backup was not working correctly because My Passport was offline. I’ve tried a lot of different things to get it working, but nothing seems to work. the good news is that WD Backup DOES work on another computer I tested it on, but the article I referenced doesn’t say what to do from there. what should I do next?
I tried the administration user thing, but that didn’t work. I was hoping maybe if I simply ran it as administrator it could work, but all I get is an error saying I can’t install it due to “a COM+ application with the same id already exists. (0 ),” then I try to run the .exe file again it does try to download but it doesn’t detect the driver still.
either I did something wrong while trying to clear my computer or this is another Windows 10 bug that’s causing problems