My Passport is not recognizing by Laptop

Hi,

I have 1TB passport and it felldown some time back, now it is not recognizing by any of the comuters. I am planning to connect with SATA cable by opening the top case, but I am not getting the right SATA cable for the drive. Can anyone please suggest me, how to retireve the data.

Thanks for your help in advance.

-Ajay

If the drive was dropped it probably has physical damage and is beyond do it yourself fixes. If it came with Smartware it is hardware encrypted and taking out of case won’t work. I believe it uses a proprietary connector instead of a standard SATA.

Joe

Joe is right there is no SATA on these drives, and drop does not make things any easier for you.

they can be wired into SATA, but without proper tools that can manipulate headmaps there is no point in converting it.