MY PASSPORT faulty issue

WD External and Portable SSD External SSD for Windows
1

My HDD will not shown up in My Computer, and in the disk management it shown as 0 MB and not initialized. When clicked on initialize it says couldnt be done due to I/O device error! pls help

2

Hi yohyoh,

Probably you should try the link below:

https://support.wdc.com/knowledgebase/answer.aspx?ID=15156