My passport essential se

 the program starts to load and show,it starts to copy computer to hard drive and turns blue, the problem starts when the computer says restart. 2 open wd smartware,click the backup tab, & verifythat backup is active.3 click start backup to resume automatic continuous backup with the wd startware update

djtonytee21, are you able to please clarify your intentions? What would you like to accomplish with WD SmartWare and your WD My Passport Essential SE Portable External Hard Disk Drive?

More details will allow more Users to better help you.

Regards,

i would like to save my music to the hard drive & be able  retrieve it when ready