My Passport Essential Locked itself - how to unlock?

Yesterday it was working fine, today it’s locked without any human intervention. I’ve heard intermittent USB cables can trigger this but hoping after all these years there’s a solution, a hack or something that can override the lock that seems to be a bug in the product.

Anybody got any ideas?

Hi,

As a recommendation, contact WD Support for direct assistance on this case.

WD contact info: