Got some strange behaviour on my new 1TB My Passport. I’m on Windows 7
About every 30 seconds, the Autorun dialog pops up. I had to turn off autorun entirely to make it stop. I have not had this problem with other portable drives and don’t like having to disable Autorunn
I also get every few minutes the Windows message “You need to format the disk in drive D: before you can ust it. Do you want to format it?” This is completely erroneous as I can open the drive and see the files on it, but I have no idea how to get rid of it.
Is it spinning down, which Windows might interepret as a disconnect/reconnect and so pop up Autorun? Do you notice a delay when you look at it with Explorer? I know some models have a pretty low default timeout.
You might be onto something - I left Windows Explorer up and watched my D: disappear then re-appear, so it does seem to be disconnecting. Right now none of the Smartware apps aren’t able to do anything because the drive keeps disconnecting.
Sent a message to support, but I suspect I will be returning this drive. Something is hideously wrong, and hours spent trying to trouble-shoot is not time well spent.