My Fuze is stuck on the logo screen

My fuze does not do anything.  I can not access anything, just continuously stays on the logo screen. I have tried resetting several times to no avail. I have downloaded the software recommended. When plugged into my computer it shows connected, when downloading it shows writing. When I disconnect from my computer it states disconnected goes to the starburst screen then back to the logo screen. The Fuze isn’t a month old. Had no problems initially with acessing or downloading or using any feature.

Do a search on this board for the chkdsk utility. Run this utility on the fuze and make sure you choose for it to fix bad sectors. Also check the Id3Tags on your music. If they have any unusual characters in the tags, they will cause troubles