I just got back from a trip and I’m trying to plug my drive into my computer. It’s not responding what so ever. I have it plugged into a working socket and a functioning USB port, but there are no lights, and the power button isn’t doing anything. It’s not showing up on my computer either. What can/should I do?
I am experiencing the same issue. My external drive will not respond. I normally use it with my personal laptop. One day it worked without incident and the next I could not locate it even after a computer search. I tested it on a PC with the exact same results. If you have any suggestions for the retrieving the data, I would appreciate it.
Thank you, but I have lot of pictures stored already. I would like to at least retrieve the info on the drive. I appreciate the recommendation for future options.