My computer does not recognize my older "My Book" drives

WD External and Portable SSD External SSD for Windows
1

I have 2 older My Book drives, the older one is a WD Caviar Blue EIDE Hard Drive 500 GB, and the other one is a My Book Home Edition 1 TB.

When I plug them in, the light comes on, and at times flickers as though the drive is running, but my computer does not recognize them. 

Any suggestions as to what I might do to get the computer to “see” them? I have already checked the power supplies and they are fine, since they work well with other drives.  The data cable is also fine. 

If I cannot get them up and running, is there any way that I can at least retrieve the data from them?

Thanks for your help with this!

Steve Lawrence

2

Check if they are recognized on the disk management window, if they are recognized, you can use a data recovery program like recuva or testdisk. Check the link below for the steps to access the disk management window. 

http://wdc.custhelp.com/app/answers/detail/a_id/1284

3

Hello,

Did your computer find the drives? If not, did you tested with a different computer?