my clip -2GB ISN'T RECONIZED BY THIS COMPUTER!!!!!!PLEASE HELP!!!!

SanDisk MP3 players Sansa® Clip | Sansa® Clip+
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I HAVE THE LATEST WINDOWS,THREE DIFFERENT USB PLUG WIRES(SO IT ISN’T THE WIRE).I ALSO CHANGE MY USB MODE SETTING ON MY CLIP TO MSC JUST LIKE THE SITE SUGGESTED WHEN I LOOK UNDER SUPPORT.WILL I NEED MY INSTALLER CD??IF SO I LOST IT HOW DO I DOWNLOAD IT OR GET THAT SOFTWARE?SITE ALSO SUGGESTED HOTFIX 940199,WHAT IS THAT EXACTLY
!!

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@shack1 wrote:
I HAVE THE LATEST WINDOWS,THREE DIFFERENT USB PLUG WIRES(SO IT ISN’T THE WIRE).I ALSO CHANGE MY USB MODE SETTING ON MY CLIP TO MSC JUST LIKE THE SITE SUGGESTED WHEN I LOOK UNDER SUPPORT.WILL I NEED MY INSTALLER CD??IF SO I LOST IT HOW DO I DOWNLOAD IT OR GET THAT SOFTWARE?SITE ALSO SUGGESTED HOTFIX 940199,WHAT IS THAT EXACTLY
!!

You don’t need that CD, that’s only for the Rhapsody music subscription. For further answers, try looking at this