# My Book Studio got cold, doesn't power on

**URL:** <https://forums.sandisk.com/t/my-book-studio-got-cold-doesnt-power-on/274343>\
**Category:** External SSD for macOS\
**Created:** [April 22, 2021, 10:22pm UTC](https://forums.sandisk.com/t/my-book-studio-got-cold-doesnt-power-on/274343 "2021-04-22T22:22:58Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![Sgalhc](https://avatars.discourse-cdn.com/v4/letter/s/5e9695/32.png) [@Sgalhc](https://forums.sandisk.com/u/Sgalhc)\
**Post date:** [April 22, 2021, 10:22pm UTC](https://forums.sandisk.com/t/my-book-studio-got-cold-doesnt-power-on/274343/1 "2021-04-22T22:22:58Z")

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I left my older My Book Studio (I think it is 1 TB but don’t recall) in an unheated office for past few months and when I brought it inside and plugged in the power it isn’t coming on as it has in the past. Is there any chance of reviving it? Any action I can take that might help? If it cannot be powered on is there any way of recovering the files on it?

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**Author:** ![Logan.S](https://avatars.discourse-cdn.com/v4/letter/l/8e7dd6/32.png) [@Logan.S](https://forums.sandisk.com/u/Logan.S)\
**Post date:** [April 26, 2021, 6:21pm UTC](https://forums.sandisk.com/t/my-book-studio-got-cold-doesnt-power-on/274343/2 "2021-04-26T18:21:26Z")

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Hello,

Please be informed that WD does not provide any data recovery services. However, you can contact our preferred data recovery partners for any data recovery service using the following link:

> **[Data Recovery | Western Digital](https://support-en.wd.com/app/datarecovery)**
>
> Western Digital provides data storage solutions, including systems, HDD, Flash SSD, memory and personal data solutions to help customers capture and preserve their most valued data.