Need help… 2tb of vital data saved on model pn WDBAAJ0020HSL-00
After updating firmware as on subject the drive does not turn on.
No way… also using on/off button…
Please tell me that there’s a solution to this issue…
Thanks for your support!
Hey there, I went through this before, it was my mistake I did not follow the instructions on WD web site and did not backup the files before the update which is advised. I had to look online for a data recovery software, perhaps you could use the same type of software.
Hi Mr MKS, thanks for your reply, but I can’t turn on the drive… perhaps tou’re suggesting to move the HDD into another enclosure and then try a Data Recovery solution when I’m able to see the drive mounted on my mac?
Could you please provide further instrunctions to me?
I’m desperate!
Thanks again for your kindness!
