My Book Pro 16TB Fan broke

WD External and Portable SSD External SSD for macOS
1

I bought My Book Pro 16TB- HD from Finnish retailer Verkkokauppa.com. I took the product back to the retailer and they send the housing back to WD. Now I’ve been waiting new housing 7 weeks which to me is a quite long time. I have 4TB of data on my desk which can’t be read because the drives only work with the housing.

Anybody has ideas how to work around the problem?

Pete

2

Hi santtups,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

3

I already tried that but the response was “contact your local dealer”.