I have XP and a new My book. I removed the 2TB drive to use in my dlink enclosure and placed a WD 1TB drive in the My book enclosure but windows does not detect it in Explorer or Disk Management. It is detected in add/remove hardware but I did have to install the SES driver from WD when the default driver did not work and showed a yellow question mark.
The drive is detected and works fine outside of the WD My book enclosure on the same computer.
What is up? What can I do to get Windows to detect this enclosure?
Right, I did try by rescanning the disks in disk management but nothing happened. Disk management does not detect the drive/enclosure. But if I remove the drive from the enclosure the drive is detectedā¦
I should be able to stuff any old drive into this enclosure and it should workā¦
Iām having exactly the same problem with my 1TB My Passport SE.Ā Last Sunday, working fine. Windows updates were installed, and hey-presto it wonāt get recognised. Coincidence or not?
It is recognised in āSafely remove hardwareā, and in Device Manager, although the name doesnāt show in āMy computerā.
A driver does show under the āEā which is where My Passport normally shows up, although it says it has 0 bytes of data, when in fact the driver is almost 3/4 full. Iāve tried re-asigning a drive to is through ādisk managementā which it didnāt like. It was saying the disk wasnāt initialised, however, when i try to initialise it wonāt let me.
Iāve un-installed the device and drivers and then re-installed, which hasnāt helped. iāve tried using different USB ports on my computer, different cables to connect the hard drive and even other computers all to no avail (although all the computers have had up-to-date Windows 7 installs, as iām struggling finding an older version to try it on).
Iāve emails WD for help, but no response yet, just the auto response saying they have recieved my query.
My issue is slightly different in that my drive/enclosure is not detected in Disk Management or XP. Itās only detected in safely remove hardware.
The drive is detected and works fine if I remove it from the enclosure. So itās something wonky with the WD SES driver since outside of the enclosure I donāt use the little board that WD uses to redirect the SATA connector to the side of the enclosureā¦
same propblem happend to me yesterday. my computer has windows 7 and it reconizes the the drive being pluged in and shows that its there but is not showing up under my computer. i cant access the drive for anything. if anyone figured this out then help me becuase i need it fixed. also i sent an email to WD so hoping they get backĀ
Right, I did try by rescanning the disks in disk management but nothing happened. Disk management does not detect the drive/enclosure. But if I remove the drive from the enclosure the drive is detectedā¦
I should be able to stuff any old drive into this enclosure and it should workā¦
Your 2TB WD drive was probably encrypted using the USB controller in the mybook case. What SES driver does is look for specific sectors on the encrypted drive to attempt to mount the drive. First of all, you canāt use 1TB drive in the 2TB encrypted enclosure, because the drive does not have the sector # that 2TB has. So when controller is asking for the data from that sector, it simply canāt get it because 1TB is 2 times less sectors. Sectors that SES driver requests are at the end of the drive.
another question to the OP. when you put your 2TB from WD into that D-link enclosure, were you able to see the data? or did you have to reformat the drive?
Somehow managed to the āmy computerā to recognise the driver. Showing that the data is there (which was good), but when I open any of the folders, it says that they are empty. Folders can be opened, to show sub folders, but individual documents not being shown. Documents on the hard drive, which arenāt in an individual folder are shown, however when I try and access them, they either tell me the document has been moved or that it canāt be recognised.
Getting frustrated with the whole thing now. Why oh why did I not back up recently!!!
My 500gb 'My Book Home" did about the same thing last week. Right after installing latest windows updates, the drive would intermittently vanish from my computer, disk mgmt, remove hardwareā¦everywhere. It did this for about a day and a half, then vanished and never came back. It doesnāt click, I can hear it spool up, sometimes I get the USB ābeepā, the lights seem to work, but itās gone. And Iāve tried everythingĀ in an attempt to find it. Of course the warranty ran out 5-6 months ago. (Itās only 3 1/2 years old). Ā I got this to back-up a PC and a laptop, both of which are older than this thing. In fact, the PC is twice as old. Both work just fine. This just seems totally wrong IMHO. If Iād known these only last half as long as I expected, thereās no way in **bleep** I would have purchased it. Definitely not after reading online that hundreds, at the least, have had similiar problems with the WD 500gb drives. Seems like theyāve got a big problem with them.
AND: After checking the WD website, it says my drive would be eligible for a discounted upgrade as part of the WD customer loyalty program. An out-of-warranty upgrade for a 1TB My Book Essential Ā is $144.90. However, if I just go to the WD store, the same unit is $129.99. Can someone explain the ācustomer loyaltyā in this deal??
My 500gb 'My Book Home" did about the same thing last week. Right after installing latest windows updates, the drive would intermittently vanish from my computer, disk mgmt, remove hardwareā¦everywhere. It did this for about a day and a half, then vanished and never came back. It doesnāt click, I can hear it spool up, sometimes I get the USB ābeepā, the lights seem to work, but itās gone. And Iāve tried everything in an attempt to find it. Of course the warranty ran out 5-6 months ago. (Itās only 3 1/2 years old). I got this to back-up a PC and a laptop, both of which are older than this thing. In fact, the PC is twice as old. Both work just fine. This just seems totally wrong IMHO. If Iād known these only last half as long as I expected, thereās no way in **bleep** I would have purchased it. Definitely not after reading online that hundreds, at the least, have had similiar problems with the WD 500gb drives. Seems like theyāve got a big problem with them.
AND: After checking the WD website, it says my drive would be eligible for a discounted upgrade as part of the WD customer loyalty program. An out-of-warranty upgrade for a 1TB My Book Essential is $144.90. However, if I just go to the WD store, the same unit is $129.99. Can someone explain the ācustomer loyaltyā in this deal??
Well you got a good run out of your driveā¦
If the Customer Loyalty does not interest youā¦ you can look for better deals online
The use the drive gets will also have an impact. A drive in constant use like watching movies or listening to music will probably have a shorter life that one used strictly for backups.
Thatās what it was used for, strictly back-ups, for a PC and laptop. It didnāt get moved, and I was lucky if I backed up every other month. It really didnāt have many hours use on it. Really didnāt know the life exp. was only 2 1/2 - 3 years for a drive or I would have done something else. Never had an internal drive fail, and Iāve had some computers for many years. In fact, the PC in the guest-room was built in Febā¦, 1998 and itās all original parts. Guess I should have bought a back-up to back up my back-up. Thx for the info though.
