Hello, I purchased a My Book for Mac.
But days later I sold the iMac and purchased a PC.
I have finally formatted and initialized the drive for my PC.
However, I am unable to complete a backup.
Thanks in advance.
Hello, I purchased a My Book for Mac.
But days later I sold the iMac and purchased a PC.
I have finally formatted and initialized the drive for my PC.
However, I am unable to complete a backup.
Thanks in advance.
What backup software are you using? If you are using SmartWare you may uninstall it, restart your computer, download and reinstall its latest version.
I have downloaded each of the following for my book essential:
For Windows
The smartware does not load, either.
Yes, I restarted the computer. The backup starts but it does not complete.
Thanks WD Staff!! I got my replacement drive and everything is working so smoothly!!
Thank y’all to infinity and beyond for the help and excellent support!!!
I am a very happy camper!!!
:smileyvery-happy: :laughing: