My book duo 12TB give laptop blue screen when connected!

WD External and Portable SSD External SSD for Windows
1

I was using my laptop with my My Book Duo 12 tb plugged in and all of a sudden I get a blue screen with the error system_thread_exception_not_handled

I am using win 10. I reformatted and reinstalled win 10, my computer worked fine again until I plugged in my hard drive, then I get the same error.

I’m kinda freaking out since this hard drive contained everything I need. I tried plugging it into another pc and the screen went black but didn’t blue screen like it did with my laptop

I’d appreciate any help I could get

2

Hello,

I haven’t seen this case before on the community.

See if this helps

3

Well my problem is that when my computer blue screens, my computer won’t load anymore. I have to reinstall windows, it goes through a constant loop of trying to repair itself but cant