Hey there everyone,
Iam having a tough problem with my external hard drive. Yesterday Ive tried to resize volume of my partitions on
my external HDD with acronis disk director software to a maximum possible size ( Ive had 160 gb unallocated) . When the proces has finished resizing Ive repluged the HDD and find out theres no way to see my partitions at windows explorer, thoght Iam still able to acess WD smart ware CD with all tools I cannot see any of partitions. The locker on disk drive is lightened but, software says the disk itself is unlocked. Ive recently tried to update the firmware but updating process has met with some “unspecified error”. After that Ive decided to check hdd in bios, which is able to see each of
the partitions which still contains my data which I would really miss a lot if I had to format my external HDD. Iwold be so glad if theres anyone whos able to share some wisdom to help me out of this pitty situation.
thx in advance
Mark.
btw: there isnt WD support available for my country.
Disk data
My Book Essential SN [Deleted] firmware v2 003 500gb
2 partitions one partition is running on FAT32 and second on NTFS.
USB device viewer log:
—===>Device Information<===—
English product name: “My Book 1110”
ConnectionStatus:
Current Config Value: 0x01 → Device Bus Speed: High
Device Address: 0x02
Open Pipes: 2
===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x81 → Direction: IN - EndpointID: 1
bmAttributes: 0x02 → Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00
===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x02 → Direction: OUT - EndpointID: 2
bmAttributes: 0x02 → Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00
===>Device Descriptor<===
bLength: 0x12
bDescriptorType: 0x01
bcdUSB: 0x0200
bDeviceClass: 0x00 → This is an Interface Class Defined Device
bDeviceSubClass: 0x00
bDeviceProtocol: 0x00
bMaxPacketSize0: 0x40 = (64) Bytes
idVendor: 0x1058 = Western Digital Technologies, Inc.
idProduct: 0x1110
bcdDevice: 0x2003
iManufacturer: 0x01
English (United States) “Western Digital”
iProduct: 0x02
English (United States) “My Book 1110”
iSerialNumber: 0x03
English (United States) “574341563538393136313936”
bNumConfigurations: 0x01
===>Configuration Descriptor<===
bLength: 0x09
bDescriptorType: 0x02
wTotalLength: 0x0020 → Validated
bNumInterfaces: 0x01
bConfigurationValue: 0x01
iConfiguration: 0x00
bmAttributes: 0xC0 → Bus Powered
MaxPower: 0x01 = 2 mA
===>Interface Descriptor<===
bLength: 0x09
bDescriptorType: 0x04
bInterfaceNumber: 0x00
bAlternateSetting: 0x00
bNumEndpoints: 0x02
bInterfaceClass: 0x08 → This is a Mass Storage USB Device Interface Class
bInterfaceSubClass: 0x06
bInterfaceProtocol: 0x50
iInterface: 0x00
===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x81 → Direction: IN - EndpointID: 1
bmAttributes: 0x02 → Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00
===>Endpoint Descriptor<===
bLength: 0x07
bDescriptorType: 0x05
bEndpointAddress: 0x02 → Direction: OUT - EndpointID: 2
bmAttributes: 0x02 → Bulk Transfer Type
wMaxPacketSize: 0x0200 = 0x200 max bytes
bInterval: 0x00
