My book 8 TO have to unplug electric socket to start my computer and the led light iis not working

WD External and Portable SSD External SSD for Windows
1

Hello to all !My new 8TO My book is set up on my PC and seems to be doing my Kaspersky Backup but I have to unplug the plug from the electric socket to start the computer then put it back on and the led light on the hard drive is now working have read through all the info but am stuck - please advise if anyone else has had this problem and how they solved it Thank you

2

Hi MEMORIES,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.

3

Hello Brandon - I have done so I have a case number and Chloe is following up have just sent some photos at her request

Thank you for you kind interest in helping me to sort this out

Best regards

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