# My Book 3TB - Not Accessible/Offline **URL:** \ **Category:** External SSD for Windows\ **Created:** [August 14, 2020, 4:33pm UTC](https://forums.sandisk.com/t/my-book-3tb-not-accessible-offline/385573 "2020-08-14T16:33:27Z")\ **Posts on this page:** 2\ **Page:** 1
**Author:** ![TimPF](https://avatars.discourse-cdn.com/v4/letter/t/3da27b/32.png) [@TimPF](https://forums.sandisk.com/u/TimPF)\ **Post date:** [August 14, 2020, 4:33pm UTC](https://forums.sandisk.com/t/my-book-3tb-not-accessible-offline/385573/1 "2020-08-14T16:33:27Z")
![image](https://global.discourse-cdn.com/sandisk/original/3X/7/5/75e402aa2430f42f5d53f658b7ca6b0cc4ab62b0.png) I downloaded WD Backup 2 Days ago and ran it and it worked perfectly. 2 Days Later and I cannot see the drive on File Explorer and get this message. The My Book is connected to a power source and my computer. I have unplugged and replugged serveral times. The drive is password protected, but I cannot get to it to enter the password Anyone have any ideas or suggestions for me? Appreciate the help! ---
**Author:** ![Jonty.S](https://avatars.discourse-cdn.com/v4/letter/j/a5b964/32.png) [@Jonty.S](https://forums.sandisk.com/u/Jonty.S)\ **Post date:** [August 21, 2020, 10:42pm UTC](https://forums.sandisk.com/t/my-book-3tb-not-accessible-offline/385573/2 "2020-08-21T22:42:10Z")
Hi, You could refer to the following link: [WD Backup: Target Missing or Drive Offline](https://support-en.wd.com/app/answers/detail/a_id/7755)