My BOOK 2 TB not working

WD External and Portable SSD External SSD for Windows
1

Hi,

my 2TB wd my book 1140 stopped working.

I have checked with wd drive utilities SMART status check passed but drive quick test failed

drive not opening not able to run chkdsk

kindly check attached screen shot.

if any can help to resolve issue.

wd 1
wd 11095×753 44.5 KB
wd 2
wd 2577×735 41 KB
![wd 3|575x379]

thanks

2

Mechanical hard drives are quite sensitive and prone to physical failure or crash. Mechanical shock, corrupt drivers, improper use, or mishandling of drive or system can cause disk errors that can lead to logical corruption, mechanical failure, and physical crash.

Below are the few ways to check and ensure hard disk health:

  • Check SMART status
  • Physical inspection of the drive
  • Run CHKDSK scan
  • Check Read/Write speed test
  • Defragment the drive
  • Update the drives driver

Hope this will help you out.