MSC mode? MTP Mode

OK-I want to do updates.

I go to the Sansa updater.

It tells me to disconnect my unit and put the usb mode into msc.

I do that.

I try Sansa updater again.

I tells me to take it out of MTP mode and put it into USB mode.

I do that.

I try sansa updater again.

It tells me to change the mode from mtp to msc…

Get the Picture?

I’m trying also to get album art to show up with the album and song


Why doesn’t this unit do it?

The e250 did without any special nonsense I had to do.

Try doing a manual firmware update based on the instructions you can find here.

I checked and found I have the latest firmware already.

The album art is still a problem.