I just got a Sansa Clip G2. I use a Mac. I had a Sansa Clip that I lost which worked fine.
I made sure it was on MSC mode. I upgraded the firmware via my Mac and also reformatted the Sansa per instructions from support. Still not able to transfer MP3 files from Music Folder to the Clip.
I hooked it up to my husband’s PC and downloaded the firmware from there like you used to have to do. This also was recommended by support.
Followed all the instructions. Still no dice.
Thanks so much.