There is a free program, mp3tag, that solves a lot of problems.
Download it and when you install it allow it to add itself to Context menus.
Open and set some defaults.
Under Tools/Options/Mpegs/Write set it to write ID3v2.3 ISO-8859-1.
Also set the default Comments to be <blank>
You won’t have to touch those again.
Right-click on the folder holding your problem album. You’ll see mp3tag among the choices to open it. Click and you’ll see the tracks. Highlight them all and if Comments isn’t <blank> make it so. Under File, Save the tags. Go to Tools/Auto-Numbering Wizard and pick the option for Leading Zeroes. Save them all again.
This will clean up the tags, which are likely to be the problem with your album. Whenever you get an album from any source, do the Auto-Numbering and it will also put your tags in the right version and clean things up.