I hope I am posting this in the correct forum. That being said…
The Clip+ is the first device I have purchase from SanDisk and I am thoroughy impressed. This device encompasses just about everything I have been searching for in a portable audio player for quite some time (read multiple years). In fact, I gave up using my ZuneHD in favor of the Clip+. To be able to offer such great audio quality and room for expansion in such a small device is quite a feat!
In any event, the point I wish to get across is that while you guys over at SanDisk may or may not be marketing your devices to a lower-end demographic (just presuming based upon prices alone), there is definantly a market (even in the higher-end demographic) for devices like these. I hope that even if you decide to start marketing “higher-end” (and this term is completely relative) devices that you keep in mind the same principles which helped design the Clip+.
Features that I absolutely enjoy and hope will continue into future products (no particular order):
1 - Compact design
2 - Storage capacity / Expandability
3 - Sound quality
4 - Minimal user interface (A portable audio player should do one thing and do it well. Play audio. I absolutely despise audio players that try to implement pictures and video and the like.)
5 - Codec support
6 - MSC mode
The one feature that I currently see could be improved upon in future products would be battery life. I know that it was not an option for this device (possibly due to lacking sizable technology), but hopefully smaller batteries will be available for future models.
Also, I am very impressed with the level of customer feedback. You seem to be a group that really values it’s customers. This can be seen in the fact that you’ve implemented both FLAC and OGG codecs, have added the MicroSD card slot to the Clip+ as request, and have released firmware updates on a regular basis. This kind of support is spectacular and not found often. Please never stray from this practice.
You have won a true customer for the forseable future. I will also be speaking highly of this company to all who will listen and will surely recommend (at least) the Clip+ to any in seach of a portable audio device.
Keep up the great work!
Message Edited by bfisher on 06-22-2010 10:12 PM