# Message when clip is turned on **URL:** \ **Category:** Sansa Clip | Clip+\ **Created:** [March 6, 2013, 4:23pm UTC](https://forums.sandisk.com/t/message-when-clip-is-turned-on/49315 "2013-03-06T16:23:38Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![cindylynnc51](https://avatars.discourse-cdn.com/v4/letter/c/f19dbf/32.png) [@cindylynnc51](https://forums.sandisk.com/u/cindylynnc51)\ **Post date:** [March 6, 2013, 4:23pm UTC](https://forums.sandisk.com/t/message-when-clip-is-turned-on/49315/1 "2013-03-06T16:23:38Z")
When turning on my Clip I get the message, "Your subscription tracks have expired. Connect to PC to renew. I connect to PC, go Windows Media Center and sync my music. But the message continues to show up and clip won’t play all of the music listed. ---
**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\ **Post date:** [March 6, 2013, 5:06pm UTC](https://forums.sandisk.com/t/message-when-clip-is-turned-on/49315/2 "2013-03-06T17:06:02Z")
[http://kb.sandisk.com/app/answers/detail/a\_id/40/kw/Your%20subscription%20tracks%20have%20expired](http://kb.sandisk.com/app/answers/detail/a_id/40/kw/Your%20subscription%20tracks%20have%20expired) An option this article doesn’t mention is to change the ripping format from .wma to .mp3. Then you don’t have to worry about the issue. ---
**Author:** ![doncht](https://avatars.discourse-cdn.com/v4/letter/d/e274bd/32.png) [@doncht](https://forums.sandisk.com/u/doncht)\ **Post date:** [March 10, 2013, 5:22pm UTC](https://forums.sandisk.com/t/message-when-clip-is-turned-on/49315/3 "2013-03-10T17:22:50Z")
There are loads of open source programs out there that can convert audio files to mp3. Google will be your friend on this. ![](https://global.discourse-cdn.com/sandisk/original/2X/8/89e303e1bebd7a98eec72f7c287baa259557cee9.gif)