Hi everyone. I got the SD Ultra dual drive recently and downloaded the memoryzone app on my phone. When I first tried to backup, it was running but very slowly, and my battery would have died before the backup finished so I stopped the backup. Now I have my phone all charged up but the manual backup is stuck on “setting up backup…” with the spinning circle of death for the last 10-15 minutes. No chage in the % done either. Anyone experience this??