# MacBook doesn't read WD 2TB Exterrnal

**URL:** <https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822>\
**Category:** External SSD for macOS\
**Created:** [July 8, 2017, 6:39pm UTC](https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822 "2017-07-08T18:39:51Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![mdigiorgio](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mdigiorgio](https://forums.sandisk.com/u/mdigiorgio)\
**Post date:** [July 8, 2017, 6:39pm UTC](https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822/1 "2017-07-08T18:39:51Z")

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Opened up my WD 2 TB external hard drive, plugged it in and it was working. Decided to use the time machine feature of my Mac and NOW the External is “unrecognizable.” Anyone have any solutions before I call WD for a new one?

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**Author:** ![Trancer](https://sea2.discourse-cdn.com/sandisk/user_avatar/forums.sandisk.com/trancer/32/36707_2.png) [@Trancer](https://forums.sandisk.com/u/Trancer)\
**Post date:** [July 10, 2017, 11:33pm UTC](https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822/2 "2017-07-10T23:33:21Z")

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Is the hard drive detected within Disk Utility after disconnecting it from the power adapter and rebooting your Mac?

> **[Western Digital Support | Western Digital](https://support-en.wd.com/app/answers/detail/a_id/3823)**
>
> Find detailed answers to your support questions for your Western Digital, SanDisk, WD\_BLACK, or WD storage product.

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**Author:** ![mdigiorgio](https://avatars.discourse-cdn.com/v4/letter/m/74df32/32.png) [@mdigiorgio](https://forums.sandisk.com/u/mdigiorgio)\
**Post date:** [July 16, 2017, 2:33am UTC](https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822/3 "2017-07-16T02:33:22Z")

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Yes, i see it on the disk utility screen in the “external” section.

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**Author:** ![kayla2012](https://avatars.discourse-cdn.com/v4/letter/k/d07c76/32.png) [@kayla2012](https://forums.sandisk.com/u/kayla2012)\
**Post date:** [June 29, 2018, 2:14pm UTC](https://forums.sandisk.com/t/macbook-doesnt-read-wd-2tb-exterrnal/400822/4 "2018-06-29T14:14:55Z")

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I am having this same problem. I will be following for answers. Thank you
