m250 turns on but will not play

I bought my husband an m250 for Christmas and have loaded an audio book on it for him.  After loading, I double-checked to make sure it had loaded correctly and would play, which it did.  Today, he was going to listen to the audio book and it would not play. (It had not been touched between the time I loaded it until today. He got no error messages or anything…he turned it on, selected “music”, then “spoken word”, and then the title of the book.  After that, nothing.  No error messages, no nothing.  The book title was displayed in the window but it would not play.  The volume was checked, the earphones were checked, and the Hold button was not on.  Any ideas???

Message Edited by hozz2 on 01-12-2009 11:16 AM