m240 Audible problem

I have an m240 with the latest firmware.

When I stop Audible audio book file playback (either to shut down the player or to listen to music) and then resume the same Audible file, it always resumes 1 minute further along in the book.  So I miss that 1 minute of the recording. 

Is there a way to rewind within the book on the m240 that I am missing?  The back and forward buttons only cause the player to skip to the next/previous track, but don’t allow rew/ffwd within tracks.

I have requested help from support, but am hoping there’s a simple fix I’m missing. 

Thanks!

you should be able to fast foward/ rewind by holding down the fast foward, or rewind button during playback.