I completed the set up as specified. Downloaded the Smartware to begin backing up my 3 TB drive. When I click on the Smartware, on the Home screen, it says, “Back up target”. When I click on the MBL as the target, it says that a “Login is required”. What Login in is it talking about? It pops up with a place to type in a username and password that goes under a “WORKGROUP/”
This happenned with a previous MBL and after over a week of going back and forth the Support, they told me to send it back and get another one. Now I have the new one and it’s doing the same thing. Any ideas? i’m about to pull my hair out and just give up!Thank you in advance for your help!