# Login error

**URL:** <https://forums.sandisk.com/t/login-error/74697>\
**Category:** Ultra® 3D SSD\
**Created:** [May 5, 2018, 1:08pm UTC](https://forums.sandisk.com/t/login-error/74697 "2018-05-05T13:08:40Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![d99piecuch](https://avatars.discourse-cdn.com/v4/letter/d/76d3ee/32.png) [@d99piecuch](https://forums.sandisk.com/u/d99piecuch)\
**Post date:** [May 5, 2018, 1:08pm UTC](https://forums.sandisk.com/t/login-error/74697/1 "2018-05-05T13:08:40Z")

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In my first attempt to use this product, I can’t get past the login.&nbsp; I keep getting an error:

failure reading the filesystems file (err=1).&nbsp;&nbsp;

Any thoughts how to get around this.&nbsp; &nbsp;I tried re-installing, but it said it was already installed.

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<div class="post-metadata">

**Author:** ![drlucky](https://avatars.discourse-cdn.com/v4/letter/d/d07c76/32.png) [@drlucky](https://forums.sandisk.com/u/drlucky)\
**Post date:** [May 7, 2018, 2:54pm UTC](https://forums.sandisk.com/t/login-error/74697/2 "2018-05-07T14:54:17Z")

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that sounds like an issue with the file system. You will likely need to format the drive and reinstall the OS.&nbsp;