Loaded Software, keeps asking me to set up vault??

I want to access my data on flash drive. When I go to my drive to open it and access my data, it asks me to set up vault again.

Wwhy is this so complicated? How do I get access directly?

:smiley:   Hi WLW,

_ Dear member of SanDisk Community, welcome. _

Please, do not grieve, friend.

See link:          http://kb.sandisk.com/app/answers/detail/a_id/2413

Luck, and then you tell us, what happened, please.

Regards, Alfred.                                                             (Google translated)

Hey Pal,

Thanks for the referenced information.

I spent 5 hours this morning copying data to my new Ultra 16GB SanDisk. All was good until I tried to log in again and was redirected to set up the vault again and again and again. Never did I see my data again. Then I spent the better part of the afternoon on the phone or on the forums looking for answers. I spoke to my 4th techie, that cannot properly speak English, Got tired of hearing the word ‘Vault’ pronounced as “Walt” and was told my “Walt was corrupted and to start over” Why can’t US based call centers hire proper english speaking personell? Been waiting since, 2pm EST, for a link that contains, step by step proceedure for using all features of SecureAccess V2.0… Couldn’t wait any longer, deleted all files on POS SanDisk flash drive, even the software. Returning $17.49 item to Wal-mart for my money back. Then to spend it on two stiff cocktails to eleaviate my head that is about to explode. $17.49 cost me hundreds in unproductive time today… My bad for thinking SanDisk was a quality drive.

Thanks again for the assistance)

:smileyvery-happy:   OK!!    Enjoy!!!