# Less than a week old Clip dead?

**URL:** <https://forums.sandisk.com/t/less-than-a-week-old-clip-dead/44127>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [July 30, 2008, 5:22pm UTC](https://forums.sandisk.com/t/less-than-a-week-old-clip-dead/44127 "2008-07-30T17:22:12Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![hege](https://avatars.discourse-cdn.com/v4/letter/h/67e7ee/32.png) [@hege](https://forums.sandisk.com/u/hege)\
**Post date:** [July 30, 2008, 5:22pm UTC](https://forums.sandisk.com/t/less-than-a-week-old-clip-dead/44127/1 "2008-07-30T17:22:12Z")

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I got my Sandisk Sansa Clip this saturday (26.07.08), and have only recharged the battery once. However, today when the battery was about half full, the MP3 player froze and went black. It doesn’t react to connecting it to the computer, or any button. So I can’t even recharge it, or access it in anyway at this point.

&nbsp;Is it possible to reset the player? Or do I have to return it to the online store I bough it from?&nbsp;

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**Author:** ![justreboot](https://avatars.discourse-cdn.com/v4/letter/j/34f0e0/32.png) [@justreboot](https://forums.sandisk.com/u/justreboot)\
**Post date:** [July 30, 2008, 5:44pm UTC](https://forums.sandisk.com/t/less-than-a-week-old-clip-dead/44127/2 "2008-07-30T17:44:22Z")

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You can try to hold the power switch up for about 15 seconds.

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**Author:** ![jimk](https://avatars.discourse-cdn.com/v4/letter/j/45deac/32.png) [@jimk](https://forums.sandisk.com/u/jimk)\
**Post date:** [July 31, 2008, 2:35am UTC](https://forums.sandisk.com/t/less-than-a-week-old-clip-dead/44127/3 "2008-07-31T02:35:32Z")

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Yep, common problem, reboot the device using the power on button, should solve that problem.