Keeps going to sleep and must use unlocker

Not sure but I think this started when I upgraded from Win 7 to 10. Have a MyBook 4TB WCC4EN that requires the CD Drive “WD Unlocker” to be activated to gain access to the drive. It does not require a password. Just have to double click then exit. In the past, I just had to do this when I re-booted. Now I notice every time my pc comes out of hibernation, I have to repeat this “WD Unlocker”. This is annoying. And it means that backups and maintenance to occur during downtimes or overnight are not happening because its locked!

I have updated the Firmware, installed WD Drive Utilities and WD Smartware. Nothing I can find solves my problem. I have turned OFF the sleep mode under Smartware.

Hello,

Can you share the model number for your drive?

You are saying that you don’t have a password set on the drive. right? or I’m getting this wrong.

I THINK ITS WD MY BOOK WDBFJK0040HBK-04. Nope, not using a password.