Jumping on podcasts

Hallo all. I have a new 4 gb Sandisk MP4. It jumps and distorts podcasts from the BBC. The same file is O.K. on the Windows mediaplayer. How can I fix it?

Chaim

I don’t see MP4 as being a supported format for the clip family. Try converting to MP3.

Hi

The file itself is mp3. My previous player was a cheap generic machine and I had no problems with this sort of file

Chaim

What does this mean? “jumps and distorts”?

Are you sure the headphone plug is fully inserted in the player? When the player is new the headphone jack is tight, and it may take a bit of force to get the plug fully inserted.

Hi

I have tried a number of different earphones and there is an improvement. Many thanks Chaim