Jog Dial- barley works- Can i selfrepair or turn it off?


My jog dial suddenly doesn´t work any more. I don´t know if its mechanical. Sometimes after running for a while i can make it barley work- so if there is a option i would just turn it off.

thank you.

first, do not attempt to repair the player if it’s still under warranty.

you don’t have the lock switch enabled, do you? if it’s still not working while lock switch is disabled, just call sandisk. they might just replace the player for you.

No i don´t have it locked :slight_smile:

The Problem is- i lost the bill somethere in my chaos. so i was looking for a work arround

try giving sandisk a call… if they are able to resolve the issue,  you will not be needing the receipt.