Up until a few months ago, Sansa Updater worked. I had a Sansa Fuze for four years, and just recently I purchased a Clip Zip. I noticed a few months ago that I was unable to open Sansa Updater, but brushed the problem off as being temporary. The past few days, I have been trying to get it to open in order to check for Firmware updates for the Clip Zip, but either it would do nothing, or say that I had no internet connection - which I do.
I figured I’d make an attempt to uninstall the program and reinstall it to see if that would work, but when I attempt to uninstall it, it says that the Updater is open in another program - which it isn’t - and that it cannot be uninstalled. Needless to say, I’m a bit frustrated.
I have a Toshiba Satellite that is currently running Windows 7. My antivirus protection program is Vipre.
Any and all help will be greatly appreciated!