Issues viewing/playing music

I have a green ClipSport MP3 player, and all my Windows Media Audio music files appear using my computer and my vehicle’s music player. However, some have disappeared from my player while I use it with earbuds/headphones, even though they show up elsewhere.

In addition, I can no longer hear any music when I’m using my earbuds/headphones. The song names appear onscreen and the time counter runs, but I hear nothing.

Thanks in advance for any assistance with these issues, which I am eager to resolve.

Take a look at this message stream about problems with protected / lossless wma files in this Forum.

Thanks for the link to this new (to me) troubleshooting thread. I’ll see if the ideas there help, and post again soon with an update.