I use LimeWire to attain my music, so to get it onto my player I pull up the file in ‘My Documents’ and right-click and select send to: sansa fuze. It doesn’t put the music in a folder, but I’ve never had any issues with accessing my music on the device. My problem is the fact that I didn’t have any idea that putting a video on it required a special procedure so I just copied and pasted it into the ‘video’ folder.
It will no longer recognize the device on my computer, when I plug it in the screen pops up saying ‘Connected’ but it doesn’t charge and the little window I have in the corner tells me that I have a high-speed device connected to a non high-speed port and I’m unable to locate it anywhere in my computer. That being said, I’m also a complete novice when it comes to computer.
I’m able to pull it up on a a different computer but, like it has been the entire time I have owned it, none of the files will show up so I’m unable to remove the video file I copied and pasted. Also, the file does not show up ANYWHERE on the device, so I can’t delete it that way. Any help is extremely appreciated, thank you.