Just got the Mycloud duo home and was installing wd discover and these 2 screens pop up not sure what they mean. But anyway I am not able to backup anything from my computer.
What computer and operating system are you using?
Got a HP all-in-one with windows 10
Look at this and see if it works. It comes from a search of the Knowledge Base.
https://support.wdc.com/knowledgebase/answer.aspx?ID=20730&s=
Looks like one of the options might have to take a close look will let you know if it works thanks for the help.