We have a SansaFuze and are new to the MP3 world. We cannot figure out how to get our computer to recognize it. Should there have been a disk included with the player to install the player on our computer? We can download music to Windows Media Player, but the player is not coming up in the top right box. It is saying ‘not connected’. The only disc that came with the player was to install Rhapsody. Can someone help us???
Simplest answer is as follows:
Unplug the device, and go to settings>USBMode>Select “MSC”
Then reconnect the device to the PC, this should work with Windows Media Player.
I would suggest upgrading to WMP11 if you dont have it already.
Thank you!!! It did the trick! We really appreciate your suggestion. Thanks for helping!