I'm sorry, but my anger took over

WD External and Portable SSD Portable SSD
1

I recently had a two-year old WD portable 250gb fail on me, so I sent it back RMA style to youse guys and was very pleased with the service and response time as far as replacement, and hooked it up to my PS3 as ususal… but I got home frome work  today and it was running I/O errors as the previous drive did. (I mean, shat, all I wanted to do was listen to some MarsVolta).  perhaps this is Win*lows’ fault (?).  So I took it to my PC watched it fail again.  

error scan.  deep drive scan.  format.

still errors.

sadness.

so I smashed it with a claw hammer in frustration.

sorry, but I feel that WD provides great customer service, as well as satisfaction- but WTF???!?  my replacement fuctions just as poorly, if not more poorly, than my original.

cwap.

I still love you WD

-hankfrennig

2

Hello,

I agree with you in some part of your case, is way frustrating to replace one device and then encounter the same problem or even worst. However, I have learned that is better to get in touch with the manufacturer and make a huge claim in regards to the issue.