# I Need Help

**URL:** <https://forums.sandisk.com/t/i-need-help/50523>\
**Category:** Sansa Clip  |  Clip+\
**Created:** [March 12, 2018, 5:05pm UTC](https://forums.sandisk.com/t/i-need-help/50523 "2018-03-12T17:05:13Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![jeremyneal](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jeremyneal](https://forums.sandisk.com/u/jeremyneal)\
**Post date:** [March 12, 2018, 5:05pm UTC](https://forums.sandisk.com/t/i-need-help/50523/1 "2018-03-12T17:05:13Z")

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I have sansa clip 1gb it tells me to synchronize to continue music subscription&nbsp;

i can’t listen to any music till i fix that.

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**Author:** ![tapeworm](https://avatars.discourse-cdn.com/v4/letter/t/ea5d25/32.png) [@tapeworm](https://forums.sandisk.com/u/tapeworm)\
**Post date:** [March 13, 2018, 10:36pm UTC](https://forums.sandisk.com/t/i-need-help/50523/2 "2018-03-13T22:36:11Z")

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Does this Knowledgebase article help?

[https://kb.sandisk.com/app/answers/detail/a\_id/40/kw/synchronize%20music%20subscription%20continue](https://kb.sandisk.com/app/answers/detail/a_id/40/kw/synchronize%20music%20subscription%20continue)

If not, it would be beneficial if you fully described your issue. And tell us what exact player you have. You have posted this same request numerous times in a couple different player boards, without giving any details of your situation.

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**Author:** ![jeremyneal](https://avatars.discourse-cdn.com/v4/letter/j/c6cbf5/32.png) [@jeremyneal](https://forums.sandisk.com/u/jeremyneal)\
**Post date:** [March 15, 2018, 9:35pm UTC](https://forums.sandisk.com/t/i-need-help/50523/3 "2018-03-15T21:35:44Z")

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Music player i have is sandisk sansa clip 1gb