I need help - It won't shut off - It is frozen

My player won’t shut off.  It has frozen on one song and I cannot move to the next song nor can I shut if off.  HELPPPPPPPP

your postin in the wrong section. You need to tell us what player it is, if you can… try to remove the battery and put it back in there.

If it’s battery-powered, remove the battery and re-insert it.

If it’s rechareable and the battery is not removable (lithium-ion battery), hold the power button for 30 seconds.