I dropped my My Book Essential 2 TB

WD External and Portable SSD Portable SSD
1

I dropped my My Book Essential 2 TB it will not connect to my lap top, I can unlock and it powers up and light blinks.

2

Hi gumby1,

Is the drive showing up in the disk management? or in Disk Utility if you are using a Mac computer.

3

Alex,

No.

Jeff

4

Hi gumby1,

Maybe you should try contacting WD’s Technical Support about this.

To Contact WD for Technical Support

The link below will allow you to call support.