I don't have installation cd, i could not download from here, my computer does not recognise


I both this Sansa clip 2 GB, mp3 last year. I dod not get installation cd. Anytime when I connacted to my computer it cant recognise it, so I cant put or change music in it. Few computer without any installation is recognise it but my computers cant. I tried to download this sansa clip softwer from here but it sais their was some problem during installation. I tried it 5 times , so t could work but it doesn not. So what can I do? 

What type of operating system are you using? Windows Media Player version? These questions falls under the system requirements of your Sansa.

Have you tried forced MSC? 

  1. Turn device OFF.
  2. Slide the Hold switch down to Lock (orange color showing).
  3. Press and hold the center button while connecting the device to the PC.

Or if the setting is available in your version of firmware, on the Clip, go to Settings and then choose USB, and then MSC.  And then once you connect your computer to your Clip, update to the latest firmware (see the Firmware Upgrade thread at the top of the forum) and be sure to re-set the USB mode tp MSC (as stated above).

I love you :open_mouth: i cant belive something so simple will save me,i’ve been sitting in front of my computer for 2 hours trying to solve this problem :* thank you so very very much

I’m sure if chux were still around here, he (or she) would be flatttered. Miikerman is still a very active member here though . . . maybe you two can hook-up.

Smiley  Smiley  Smiley Smiley  Smiley  Smiley