If you are getting error code 15102 while installing QuickBooks Desktop and payroll updates, then you can try to run QuickBooks in single-user mode and verify the location of the mapped file. You can also try to run QuickBooks with administrative rights and the steps to do so are mentioned below:
- Log-out the current user account that you are using to run and update QuickBooks.
- Now enter the login credentials of an account that has administrative rights and press enter.
- Run QuickBooks with administrative rights and check if this resolves the error.
If the error persists and you need advanced troubleshooting help from certified QuickBooks experts, then dial (855)-526-5749 and get relevant help resolving QuickBooks error 15102 from our QuickBooks support team.