How to determine if Portable Drive was dropped / damaged?

WD External and Portable SSD Portable SSD
1

Hi All

I’ve recently started selling Portable Hard Drives, namely Elements & My Passport Ultra. Is there any way for me to determine (through software or hardware check) if a hard drive has been dropped or damaged by the customer? At the moment I’m only going by their word.

Any assistance in this regard will be highly appreciated.

2

It’s hard to tell if there’s no visually noticeable harm. You could try a full S.M.A.R.T. test to check the hard drive’s overall health status though. There are some parameters that may fail a test if the unit has received physical damage.

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