how start AutoSync for iPhone?

I’m trying to get iXpand (Firmware 4.4.8)  to autosync my iPhone 5s (ios9.3.1).

Autosync is on, its says “Sync ON. Your camera roll will be automatically synched and save in your Camera Roll Backup folder” “Preparing to sync…” is displayed, but nothing else happens.  Seems to be stuck.

I only have about 260 photos in iPhone (not optimized)…how long should initial sync take, and how will I know it has been successful?

Not working as expected…Am I missing a step?

Please advise.