The software that came with my M230 is viewed by my computer as an audio CD would be; meaning my computer is asking if I want to open the folder to view files etc. There is nothing to download, and when I click on the icons in the folder nothing happens. I’ve looked on the support site for software updates, but I can’t find anything other than a firmware update. Would this help or is this something different than what my problem appears to be? All I know at this point is that I cannot download music on to the M230, and I believe it’s because there is no downloadable program on this disk to accomplish that. Please advise, thanks!